CONTACT US

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Have any questions or concerns? 

We’re always ready to help!

 

 

EMAIL US

whaea.aroha.nz@gmail.com

RETURNS

If you find any of our products faulty or damaged, please contact us to arrange a refund or exchange.

 

Should you change your mind, we will happily provide an exchange. *T's & C's apply 

FAQ

Do you provide International delivery?

 

At this time, we only provide delivery within New Zealand.

 

How do I return an item?

 

Please contact us at whaea.aroha.nz@gmail.com or use the form above to arrange a return if the item is faulty or damaged.

 

What is your returns policy?

 

Returns are only available for a faulty item or damaged item. We are happy to offer an exchange if the product you require is in stock. 

How do I track my order?

 

You will be sent a tracking number with your order confirmation. 

 

How can I contact your couriers?

 

If you have an issue with a delivery, please contact us directly to follow up on this item. 

 

What are your delivery options?

 

We offer Urban and rural delivery options